(i) Members can browse for gifts, the required Reward Points under "Gifts" in the App or the Program’s website. Reward Point(s) redeemed will be deducted automatically by system after the redemption is confirmed.
(ii) Redeemed gift(s) can be viewed in "My Gift". Members can check the redemption details and expiry date for each Gift.
(iii) All gifts must be redeemed by the expiry date.
(iv) Any expired Reward Points will be automatically forfeited.
(v) For certain gifts Members can only redeem within Hong Kong.
The record shown in Home Page indicates Annual Accumulated Reward Points of a member, which will become zero on 1 January every year. Members are required to accumulate sufficient Reward Points to renew your respective membership by the end of December in each calendar year. Otherwise, you will be reclassified to the relevant membership tier by our system. For example, if a Tier-3 Member’s account has only accumulated 300 Reward Points in 2019, this Member will become a Tier-1 Member starting from 1 January 2020.
If member would like to check Remaining Reward Points Balance for gift redemption, it is shown on the “Profile” page. The Reward Points earned in 2018 will be expired by the end of 2019.