(i) Members can browse for gifts, the required Reward Points or Green Points under "Gifts" in the App or the Program’s website. Reward Point(s) or Green Point(s) redeemed will be deducted automatically by system after the redemption is confirmed. Gifts under the category “Green Reward” can only be redeemed by Green Points. Other gifts can only be redeemed by Reward Points unless otherwise specified.
(ii) Redeemed gift(s) can be viewed in "My Gift". Members can check the redemption details and expiry date for each Gift. For instant reward redeemed via Green Point Smart Water Bottle Reverse Vending Machine, please follow the instruction on screen to pick up the reward
(iii) All gifts must be redeemed by the expiry date.
(iv) Any expired Reward Points and Green Points will be automatically forfeited.
(v) For certain gifts Members can only redeem within Hong Kong.
The point bar shown in Home Page indicates Annual Accumulated Total Points of a member, which will become zero on 1 January every year. Members are required to accumulate sufficient Reward Points and Green Points to renew your respective membership by the end of December in each calendar year. Otherwise, you will be reclassified to the relevant membership tier by our system. For example, if a Tier-3 Member’s account has only accumulated 300 Reward Points in 2019, this Member will become a Tier-1 Member starting from 1 January 2020.